When outfitting your workforce, Heartland is quickly able to modify the "out of the box" configuration of your business hardware and computers. This usually involves integrating new hardware or customizing the software required for your business needs, but can also include more personalized services such as application of brand badges or custom kitted delivery to your end users.
As part of configuration services, Heartland also offers hardware integration for laptops and other hardware. Integration is essentially the act of "making your accessories talk to your hardware." Whether your company needs five or five hundred units configured, Heartland will install all the options you've purchased and ship the equipment, fully loaded and ready to roll, on your timetable. Commonly integrated items include: wireless modems, GPS modules, LAN cards, back-lit keyboards, and additional memory. Conversely, Heartland can also remove unneeded hardware (such as the wireless LAN) from your units before deployment.
In addition to hardware integration, Heartland can customize the software components of your units prior to deployment. In addition to any firmware, updates and patches provided by system or accessory manufacturers, we routinely update the system configuration files, domain settings and BIOS to match the hardware's new configuration and your network's topology. Modification of the software can also include configuration at the individual user level. In these instances, we've customized the computer name, configured Microsoft Exchange / Lotus Notes user files, joined domains, and setup any per-user authentication that is required.
During the configuration process, Heartland can apply a custom, branded badge to your hardware. Badging your hardware provides company recognition and advertising while, at the same time, providing increased security as a theft deterrent.
If multiple accessories are to be included with your units, Heartland can create custom kits in oversized boxes that are delivered to your end users. As an example, this might be the inclusion of a laptop, laptop bag, portable printer and all required cables. Kitted deployments increase efficiency and minimize downtime because the system is ready to go, right out of the box.