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Heartland's Asset Management Online Service (AMOS) program eliminates the need for your company to invest time and money setting up an internal system. Our site is designed so that your company's administrators can track and report on all of your company's hardware assets as well as any of other assets your company administrators choose to enter into it. As a result, it provides your administrators with a tool that makes it easy for them to implement an upgrade or identify specific units that are out-ofwarranty or outdated.
Program Benefits
- Managing and tracking your company's assets can be a challenging and costly proposition.
- Monitoring technology changes, configuration management, repairs and software updates can be costly.
Service Description
The Asset Management Online Service (AMOS) program starts when your hardware assets are entered into the system when we manage your deployment or by your company when your deployment is managed internally. The data entered into the system is by user name, asset number, model number, serial number, warranty date, and configuration. Once the data has been entered into the system, your company's administrators can generate reports and sort by unit type, unit class, department, cost center, asset number, etc. This provides your administrators with a flexible way to view all your company's asset data. The system also includes all the service reports from our facilities (see Online Service Analysis brief for more detail.) And, when needed, Heartland can also develop customized reports to suit your company's specific needs.
Reports
All of AMOS's reports are completely flexible and can be sorted by unit type, unit class, company, department, cost center or asset number. The standard reports most administrators use are: Asset Detail; Asset Summary; Entitlement Report; and Out-of-Warranty Report. Additional reports can be summarized and customized based on your company's requirements.
Asset Recovery
Assets that are lost or stolen can be identified as such on the AMOS site. Should a user report a unit missing or stolen, we will notify our technical support hotline and facility. Should a missing unit be returned to our center for repair, we will retain the unit until its ownership can be confirmed.
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